Avelo Airlines Cancellation Policy
Avelo Airlines, a relatively new player in the U.S. airline industry, had a cancellation policy designed to accommodate various passenger needs. However, please note that policies may have evolved since my last update in September 2021. Here’s a general overview of their cancellation policy as of that time:
1. 24-Hour Cancellation Policy: Avelo Airlines typically offered a 24-hour grace period. If you needed to change or cancel your flight within 24 hours of booking and the reservation was made at least seven days before the flight, you were entitled to a full refund. This policy aligned with the U.S. Department of Transportation’s requirement for airlines to provide a 24-hour window for ticket cancellations without fees.
2. Non-Refundable Fares: Non-refundable tickets were often the most affordable option, but they came with restrictions. If you had to cancel a non-refundable ticket after the initial 24-hour window, you would not receive a cash refund. Instead, Avelo Airlines typically issued a credit for the remaining value of the ticket, minus any applicable change or cancellation fees. This credit could be applied to future Avelo Airlines flights.
3. Refundable Fares: Passengers who opted for refundable fares enjoyed greater flexibility. These tickets were more expensive but allowed for cancellations and full refunds, even beyond the initial 24-hour period. Be sure to review the specific terms and conditions of your refundable fare, as they may vary.
4. Changing Your Flight: Sometimes, plans change. Avelo Airlines permitted passengers to modify their reservations, including changing travel dates or destinations. Keep in mind that changing a non-refundable ticket usually involved fees, along with any fare differences. Passengers holding refundable tickets typically had more flexibility in making changes without incurring extra charges.
5. Special Circumstances: In exceptional situations like severe weather disruptions or unforeseen events, Avelo Airlines might provide exceptions to their standard cancellation policy. Passengers affected by such circumstances were encouraged to contact Avelo Airlines’ customer service for assistance and potential alternative solutions.
Always verify the most up-to-date information about Avelo Airlines’ cancellation policy on their official website or by reaching out to their customer service. Understanding the policy can help you make informed decisions and navigate any changes to your travel plans smoothly, whether you’re seeking savings with non-refundable fares or maximum flexibility with refundable options.
