QuickBooks uses a company file to store your accounting data. To manage your data or work in your company file, you must open it. But QuickBooks crashing when opening this file and closing the program unexpectedly. QuickBooks keeps crashing mainly when opening or working in a company file or performing other operations due to damaged or corrupted company file components or using an outdated version of QuickBooks.
Now, you must be wondering how you are going to fix this error and continue working on the company file. Don’t worry: this guide discusses the possible causes of QB crashes and their solutions. Make sure to follow this stepwise guide thoroughly.
If you find it challenging to fix the ongoing error and are looking for quick help, dial +1(855)-955-1942 and get the instant from the QB experts
Possible Reasons Why QuickBooks Keeps Crashing
Let’s get familiar with the factors that are responsible for QuickBooks crash error when opening or working in the company file:
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You might be using some version of QuickBooks that has been discontinued.
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The damaged or corrupted company file component can be why QB keeps crashing.
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Some network issues are going on in QuickBooks, or either company file is damaged, due to which you’re unable to open the data file.
Recommended To Read: Troubleshooting Methods to Eliminate QuickBooks Error H202
Stepwise Solutions to Fix QuickBooks Crash When Opening Company File
Fixing the ‘QuickBooks keeps crashing’ error is necessary to open the data file successfully. Follow the below-mentioned solutions to fix this error and continue working on the company file.
Solution 1: Give a New Name to .ND and .TLG File
Follow these steps to rename the file .ND and .TLG file components:
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Open ‘File Explorer.’
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Go to ‘Local Disk (C:)’ and select ‘Program File’ from the folders.
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Select ‘Intuit folder’ from the options and find the company file in the QuickBooks folder.
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In the company file, look for the same file as your company name but with extensions .ND and .TLG file; company_file.qbw.nd, company_file.qbw.tlg.
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Right-click on each file and select ‘Rename.’
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Now edit the file name and add .OLD in the last as; company_file.qbw.nd.OLD, company_file.qbw.tlg.OLD.
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Go to QuickBooks and try again to open your company file.
If the error persists, try to fix this issue using the next solution.
Solution 2: Verify Company Data and Rebuild It
First, you need to verify the company data to find the issues. Before running this tool, make sure all windows are closed on your system:
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Go to the ‘File’ menu in QuickBooks.
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From the dropdown menu, select ‘Utilities.’
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Further from the pop window menu, select ‘Verify Data.’
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After verifying your data, it will show the following:
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An error message.
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Your data has lost integrity; you need to run the rebuild tool.
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Follow the above two steps and go to ‘Utilities.’
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From its dropdown menu, select ‘Rebuild Data.’
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Before rebuilding the data, it will ask you to save a backup file and select ‘OK.’
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Choose the location where you want to save a backup and click ‘OK.’ Give this backup company file a new name and save it.
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After some time, you’ll get a message ‘Rebuild has completed’ select ‘OK.’
After following this guide, you must know what actions you should take if QuickBooks crashes when opening the company file. If you are still unable to fix this issue, try to fix it by updating the program to its latest release. Dial +1(855)-955-1942 and get in touch with QB experts for further assistance.
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